Update: Phoenix Remodeling Group has been ordered by the Maryland Attorney General's Office to pay $553,301.44 in civil penalties and restitution to settle this matter.
Original Story:
A Baltimore based home improvement company is accused of collecting hundreds of thousands of dollars in deposits from consumers for work they never performed.
On Thursday the Maryland Attorney General announced legal action against Phoenix Home Remodeling Group and its owner, Kimberly Kagen.
The now defunct company reportedly operated from December 2020 until May of 2022, when their license was suspended by the Home Improvement Commission.
Despite their suspension the company on occasion still allegedly offered and sold home improvement services, falsely claiming to be licensed.
In some instances the Attorney General's Office said the company even went as far to tell home insurance companies that work had been completed when really it had not, in order to get paid.
Phoenix was found to have collected at least $399,837.48 in deposits from 75 consumers for work they allegedly did not perform.
The state is seeking restitution for harmed consumers and other financial penalties.
A hearing is scheduled for March 7.
